Last updated: November 1, 2025

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1. Introduction

 

This Refund Policy explains the circumstances under which Emerging Talent Pathways Ltd (“we”, “us”, “our”) will provide refunds for payments made for our services, program, or memberships offered through https://www.emergingtalentpathways.com (“Website”).

 

We aim to ensure fairness and transparency in all transactions. Please read this policy carefully before purchasing or enrolling in any of our services.

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2. General refund principles

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• All payments made to Emerging Talent Pathways Ltd are considered final unless otherwise stated in this policy or required by law.

• We do not generally offer refunds for services once they have commenced, been accessed, or delivered, except in cases of error or service cancellation by us.

• Any approved refund will be processed using the same payment method used for the original transaction, unless otherwise agreed.

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3. Memberships and program fees

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• Memberships are non-refundable but can be transferred within the same registration period, subject to our approval.

• Transfers must be requested in writing by the original member, providing details of the proposed transferee.

• Transfers are only permitted once per registration period and must be approved by Emerging Talent Pathways Ltd at our sole discretion.

• Memberships or program access cannot be transferred after the registration period has expired.

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4. Cancellations by Emerging Talent Pathways Ltd

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If we cancel or significantly alter a program, event, or service that you have paid for, we will:

• Offer you an alternative date or equivalent service, or

• Provide a full or partial refund at our discretion.

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5. Digital products or online services

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For any digital resources, online content, or downloadable materials, refunds will not be issued once access has been granted or the material has been downloaded, unless the product is defective or not as described.

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6. Errors and duplicate payments

If a payment is made in error or a duplicate charge occurs, please notify us immediately at emergingtalentpathways@gmail.com. Verified errors will be refunded promptly.

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7. Exceptional circumstances

Refunds may be considered in exceptional cases at our sole discretion (for example, serious illness, bereavement, or other extenuating circumstances). Supporting documentation may be required.

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8. How to request a refund or transfer

All refund or transfer requests must be made in writing to:
Emerging Talent Pathways Ltd
Email: emergingtalentpathways@gmail.com
Address: 20 Wenlock Road, London, N1 7GU

Please include your name, contact details, payment reference, and a brief explanation of your request.

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9. Changes to this policy

We reserve the right to update or modify this Refund Policy at any time. The most recent version will always be available on our Website. Continued use of our services after any changes indicates your acceptance of the revised policy.